Bitneststudio LTD (referred to as "we", "us", or "our" in this policy) is a tech company dedicated to developing mobile games. We take your privacy seriously, and this policy explains how we handle your personal data—including collection, storage, usage, and management—in line with the laws of all regions where we offer our services.
For the purposes of this Privacy Policy, the following terms have the meanings specified:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Policy) refers to Bitneststudio LTD, Office 1146, 92 Castle Street, BELFAST - BT1 1HE, United Kingdom.
Games: All mobile games, apps, and related products we publish, own, or manage, with Popu Piano being a key example, alongside any other titles we release.
Websites: Online platforms operated by us, such as https://www.bitnestgames.com.
What Information We Collect
The categories of personal data we collect depend on the Services you use, and the requirements of applicable law. We may collect, process the following data relating to you:
Data you provide us directly
We collect information that you give us directly. When you interact with, register online, sign up for an account or place an order, make purchases from our Services, or voluntarily complete a customer survey or provide feedback on any of our website, message boards or via email (if any), you may provide:
Contact information: email address.
User information: texts, photos or videos, audio data, gameplay content, customer support.
Usage data: product interaction, search history, browsing history, purchase history, advertising data.
Data we collect automatically
When you use or view our websites and apps via your browser, we collect data about your interactions. This data helps us to personalize and improve your experience and to prevent fraud. We automatically collect:
Identifiers: User ID, Device data, Device ID, Customer Number, Mobile Advertising ID, Phone number
Location: Precise location, Coarse location
Diagnostics: Crash data, Performance data
Cookies and Other Tracking Technologies
Other collected data.
Data we collect from Third-Party Sources
In some cases, we may get information about you from third-party sources, including commercially available sources, such as social media sites and public databases (where permitted by law).
Facebook Login
Cookies and Other Tracking Technologies
Firebase Analytics.
Third-Party Services We Work With
Our Services use third-party tools to operate effectively, such as Google Play Services, Firebase Analytics, and Google AdMob. These partners may collect data like your IP address, device ID, advertising ID, and usage patterns. Their data handling is governed by their own privacy policies, which you can review here:
Google Play Services: https://policies.google.com/privacy
Firebase: https://firebase.google.com/support/privacy
AdMob / Google Ads: https://policies.google.com/technologies/ads
Adjust: https://www.adjust.com/terms/privacy-policy/
Apple Search Ads: https://www.apple.com/legal/privacy/
AppLovin: https://www.applovin.com/privacy/
BidMachine: https://bidmachine.io/privacy-policy/
BIGO: https://www.bigo.tv/privacyPolicy.html
Facebook Ads Manager: https://www.facebook.com/privacy/explanation
Facebook Business Suite: https://www.facebook.com/privacy/explanation
Google Ad Manager General: https://policies.google.com/privacy
Google AdMob: https://policies.google.com/privacy
Google Analytics: https://policies.google.com/privacy
Google Firebase: https://policies.google.com/privacy
InMobi: https://advertising.inmobi.com/privacy-policy
ironSource: https://unity.com/legal/privacy-policy
Liftoff Monetize: https://liftoff.io/privacy-policy/
Meta: https://www.facebook.com/privacy/policy/
Mintegral: https://www.mintegral.com/en/privacy/
Moloco: https://www.moloco.com/privacy-policy
Pangle: https://www.pangleglobal.com/privacy
Tapjoy: https://www.tapjoy.com/legal/players/privacy-policy/
TikTok Ads: https://ads.tiktok.com/i18n/official/policy/privacy
UnityAds: https://unity.com/legal/privacy-policy
Vungle: https://vungle.com/privacy/
Yandex: https://yandex.com/legal/confidential/
Permissions Our Games May Request
Our Games ask for specific device permissions to function properly and enhance your experience. These are strictly limited to the needs outlined below:
Vibration Access: Enables in-game haptic feedback for a more immersive experience.
Internet Access: Required to download game updates, send crash reports, and load ads. Disabling this will limit online features.
Network State Access: Lets the game detect if you’re online (and the network type, e.g., Wi-Fi) to turn off online features when offline, save data, and avoid unnecessary usage.
Wake Lock Access: Prevents your device from sleeping during gameplay to keep the screen on.
Bluetooth Access (if your device supports it): Connect to external controllers or audio devices. We do not scan Bluetooth devices without your permission, only process names of paired devices, and never collect MAC addresses or other permanent identifiers.
Advertising Identifier Access: Uses your device’s resettable ad ID (AAID on Android, IDFA on iOS) to personalize ads (via Google AdMob) and track analytics (via Firebase). You can reset this ID or opt out of personalized ads:
Android: Go to Settings > Google > Ads > Reset ID or Opt-out
iOS: Go to Settings > Privacy & Security > Tracking > Turn off "Allow Apps to Request to Track"
Install Attribution Data: Using Google Play’s Install Referrer API, we collect non-personal data to understand which campaigns drive app installs. This data is processed by Firebase and can’t identify you.
We only ask for permissions necessary for our apps to work. We do not share your personal data with third parties, and we never collect personal data without your consent. Third parties handle their data under their own privacy policies (linked above).
How We Use Your Information
We collect your data to improve our Services, meet legal requirements, or fulfill our agreements with you. If you don’t provide necessary data, we may not be able to provide our Services properly. We use your personal data for:
To keep our Services running
We process data to:
Create accounts and let you play our games
Deliver our services, products, and offers
Process payments and fulfill orders
Contact you with updates, account info, purchase details, tutorials, recommendations, or surveys
Improve our apps, websites, and services
To make our Services better for you
We have a legitimate interest in using your data to:
Update and build player profiles
Improve your experience with our games
Manage our relationship with you
Offer social features within our Services
Customize your experience
Provide customer support
Share promotions, offers, or ads that match your interests
Let you connect with other players
To show you relevant ads
We use your data (when it’s in our legitimate interest) to:
Track what you do in our Services to understand your interests
Personalize content and remember your preferences
Share promotions, offers, or ads that are relevant to you
Find ways to improve your experience
To keep our Services safe and fair
To protect our community, we use data to:
Moderate chats (automatically or manually) to keep them safe
Take action against players who cheat or break our rules
Keep our Services secure
Enforce our Terms of Service and other agreements
Stop fraud or illegal activities
Comply with laws, court orders, or regulator requests; protect rights (yours or others’); and work with law enforcement
Keep records for legal or tax purposes
When We Share Your Information With Third Parties
We only share your personal data if you agree, or as described here:
With service providers who work for us (like the third parties listed above)
With our affiliates
For analytics or research
In response to legal orders (like subpoenas)
To protect legal rights, investigate fraud, or defend against claims
During business changes (like mergers, sales, or bankruptcies)
We may share anonymous or aggregated data with advertisers, partners, or sponsors
We use tools like Google Analytics. These services may use cookies to track your online activity across sites for non-ad purposes.
Learn more about Google Analytics’ data practices at: https://www.google.com/intl/en/policies/privacy/partners/
YOUR RIGHTS AND CHOICES
Access or correct your data
You can ask us to share the personal data we have about you. We may need to verify your identity first. If your data is inaccurate, let us know, and we’ll correct it.
Withdraw your consent
You can contact us to withdraw consent for us to use your data. This won’t affect how we used your data before you withdrew consent.
Delete or restrict access to your data
You can ask us to delete or limit access to your data. We may delay or refuse if we need your data to provide our Services or for legal reasons, and we’ll explain why.
Transfer your data
You can ask for a copy of your data in a standard, machine-readable format and send it to another provider (where possible). This right doesn’t apply if it harms others’ rights.
Complain about how we handle your data
If you think we’re misusing your data, you can complain to a data protection authority in your EU country (where you live, work, or where the issue happened). You can also contact our data protection officer at h4286856@gmail.com—we’ll try to resolve your concerns.
How We Protect Your Data
We take steps to keep your information safe from unauthorized access, loss, or misuse. We store data in a secure environment, but we can’t guarantee 100% security during transmission or storage. Hackers may still try to access data illegally, and we can’t promise complete protection. No internet transmission or storage method is fully secure.
Our Policy for Children
Our Services are not directed to or intended for children who are under the age of 13. Company does not knowingly collect Personal Data from children under the age of 13. If we learn we have collected or received Personal Data from a child under 16 without verification of parental consent, we will delete that information. If you have reason to believe that a child under the age of 13 has provided Personal Data to Company through the Services please contact us at h4286856@gmail.com and we will endeavor to delete that information from our databases.
International Data Transfers
We operate globally, so your data may be sent to our teams or partners in other countries. Laws vary by country, but we require everyone handling your data to protect it to our standards. They can only use your data for the reasons we shared it.
When transferring data across borders, we follow local laws—for example, using binding corporate rules or standard contracts for transfers between the EEA and other countries. Contact us to learn more about our data transfer protections.
Our Legal Bases For Processing Your Information
We process data based on:
Your consent: For example, when you agree to targeted ads
Contract needs: To fulfill our agreements (e.g., creating your account)
Legal obligations: To follow laws, court orders, or regulator requests
Legitimate interests: To improve our Services, stop fraud, or show relevant ads (while respecting your privacy)
Changes to This Policy
We may update this Policy to reflect changes to our data and information privacy practices. If we make big changes, we’ll tell you via our Services before they take effect. Check back regularly for updates. If the law requires changes, the new policy will take effect immediately.
Contact Us
Bitneststudio LTD
Address: Office 1146, 92 Castle Street, BELFAST - BT1 1HE, United Kingdom
Email: h4286856@gmail.com